Terms & Conditions

01. Agreement to Terms & Conditions

These Terms and Conditions govern your use of the Hotel The Taksonz website (https://hoteltaksonz.com/) and apply to all reservations, enquiries, accommodation, dining, and event services provided by Hotel The Taksonz, located on Grand Trunk Road, Ludhiana, Punjab 141008.

By accessing this website, submitting an enquiry, or making a reservation at our property, you acknowledge that you have read, understood, and agreed to these terms.

02. Reservations & Booking Confirmation

Submitting an enquiry or booking request on this website does not automatically constitute a confirmed reservation. A reservation is legally confirmed only when you receive an official booking confirmation voucher or written acknowledgement from Hotel The Taksonz or our verified booking partner.

All room rates displayed on the website are indicative and subject to applicable Goods and Services Tax (GST). Confirmed rates, inclusions, and payment schedules will be clearly stated on your booking voucher.

03. Check-in, Check-out & Identification Requirements

To ensure compliance with local police directives and national hospitality standards, all resident guests must observe the following check-in guidelines:

• •Standard Timings: Check-in begins at 12:00 PM (Noon), and check-out is by 11:00 AM.
• •Early Check-in / Late Check-out: Subject to room availability on the date of arrival/departure and may attract nominal hourly charges.
• •Mandatory Government Photo ID: Every adult guest (18 years and above) must present an original valid government-issued photo ID with address proof at check-in.
• •Accepted IDs for Indian Citizens: Aadhaar Card, Passport, Voter ID Card, or Driving License. (Note: PAN cards are not accepted as valid identity/address proof under Indian hotel regulations).
• •Accepted IDs for International Guests: Valid Passport along with a current Indian Visa or OCI card. Foreign nationals must complete Form C registration at the front desk.

04. Occupancy, Children & Extra Bed Policy

Rooms must not be occupied by more guests than stated on the confirmed reservation voucher:

• •Children up to 6 years of age stay complimentary when sharing existing bedding with parents.
• •Children aged 6 years and above, or extra adult occupants, require an extra bed/mattress and are charged according to the selected meal plan.
• •Maximum occupancy limits per room category must be strictly respected for safety and comfort.

05. Guest Conduct & Visitor Policy

Hotel The Taksonz strives to maintain a serene, family-friendly, and secure environment for all patrons:

• •Non-Resident Visitors: In the interest of resident safety, visitors not registered on the guest registration card are not permitted in guest rooms between 10:00 PM and 7:00 AM. Visitors may be entertained in the lobby or restaurant.
• •Right of Admission: The hotel management reserves the right of admission and may refuse service or request the departure of any guest engaging in unlawful, disruptive, or hazardous behavior without liability for refunds.
• •Quiet Hours: Guests are requested to respect quiet hours between 10:30 PM and 6:30 AM in room corridors.

06. Banquets & Corporate Events

For event bookings in our Grand Banquet Hall or Corporate Training & Conferences room, specific terms apply:

• •Event confirmation requires an advance booking deposit agreed upon in the banquet contract.
• •Event organizers must adhere to local municipal sound and noise regulations (amplified music cutoff at 10:00 PM).
• •External decorators, photographers, and audio-visual equipment must be pre-approved by the hotel events coordinator.

07. Valuables & Property Damage

Guests are strongly advised to secure valuable possessions, electronic devices, and jewelry in in-room lockers or front desk safety deposit vaults. The hotel management cannot assume liability for items left unattended in common areas.

Any intentional or negligent damage caused to hotel property, furniture, electronics, or linens by a guest or their invitees will be assessed and added to the guest's folio prior to departure.

08. Governing Law & Jurisdiction

These Terms and Conditions and any dispute or claim arising out of your booking, stay, or use of this website shall be governed by and construed in accordance with the laws of India.

The courts of Ludhiana, Punjab shall have exclusive jurisdiction over any legal matters arising hereunder.